Our Response to COVID-19
Dear Valued Customer,
The ongoing spread of Coronavirus (COVID-19) in Canada and around the world has understandably raised concerns and questions.
This is why we are reaching out to you at this time to let you know that at TERCIER MOTORS LTD., we will continue to operate with reduce business hours 8 am to 5:30 pm, Monday to Friday as well as from 8 am to 4 pm on Saturdays; with our doors now open to the public. As we continue to monitor the situation closely, we are following the latest guidance from local, provincial, and federal health authorities to help ensure that our practices are aligned with the latest safety protocols. We also want you to know that putting your safety first will always remain our top priority, especially as this global situation continues to evolve.
We've taken important steps to help us all stay protected
Certified Service - Certified Express Oil Change
During this crucial time, it's more important than ever to keep your vehicle running at its best in order for you to get where you need to be. our Certified Service experts. You can also visit our website www.terciermotors.comservice and maintenance required for your vehicle.
During this time, our shuttle service is now back in full operation! You may drop off your vehicle using our key drop off and arrange for your own transportation, or use our shuttle service! If you live in town and would feel more comfortable with us picking up your vehicle, and dropping it off and sanitizing it, this can be arranged as well! Just let us know!
We also want you to know that putting your safety first will always remain our top priority! We've taken important steps to help us all stay protected
- We have steering wheel, gear shift, seat and floor covers
- We are sanitizing key surfaces, customer lounge, workstations, showroom, rental and demo vehicles
- All employees are trained on the preventative steps they need to take to keep the dealership safe.
- We have implemented a no-touch policy for our staff (e.g. no shaking hands or physical contact with customers or other staff members)
- Call in your parts order, or come into the dealership to see us!
- Pay at the counter, or if you would feel more comfortable we are taking payment via telephone still - for your convenience!
- We will deliver to your home or business!
- Pick up inside the dealership, or outside the dealership door - just let us know what you're most comfortable with!
Sales - Finance - Fleet - Customer Care
Immediate needs; whether your lease is soon ending or you're expecting the delivery of your new vehicle, everyone at TERCIER MOTORS LTD. is here to help you move confidently during this challenging period. Call us at (780) 826-3301 for more information. Our showroom is now open, and therefore we look forward to helping you - in person with all your vehicle needs. However, if you would feel more comfortable within the comfort of your own home, we will happily accommodate to your needs.
We are still implementing a process where you can shop from your home; a remote new or used vehicle shopping process through our website at www.terciermotors.com through;
- Phone calls
- Remote appraisals
- Financing and pre-approvals
- Extended warranty purchase
- Virtual walkthroughs and vehicle delivery service
Call us at (780) 826-3301 for more information.
We want you to know that no matter what, we are here for you!
We are committed to keeping our lines of communication open to inform you of our latest developments in our hours of operation. We have increased our cleaning and sanitation efforts to keep both our staff and our wonderful customers safe and healthy.
In the meantime, please call us at (780) 826-3301 if you have any questions regarding your vehicle or, come on in and see us! We would like to also thank our customers for their continued support through this unprecedented time. We wish you and your family continued health and safety.